> ## Documentation Index > Fetch the complete documentation index at: https://docs.cinder.ai/llms.txt > Use this file to discover all available pages before exploring further. # H1 2026 - What You've Missed > Highlights from recent Cinder updates: AI agents, Workflows, queue management, the review experience, QA, NCMEC reporting, analytics, MCP connected apps, and webhooks It has been a busy six months. This catch-up entry covers the most significant customer-facing changes since our last changelog; normal monthly cadence resumes next month. ## AI Agents AI agents can now review work directly in your queues, alongside your human team. * **Agents that review jobs**: Configure AI agents to pick up and decide jobs in a queue, applying your policies the same way a reviewer would. * **Automatic or manual assignment**: Route jobs to agents automatically, or assign a job to an agent on demand for targeted use. * **Safe rollout with review modes**: New agents start in a training review mode that practices on jobs without closing them, triggering enforcement, or sending webhooks. Promote an agent to production when you are confident in its decisions. * **Full attribution and visibility**: Agent decisions are clearly attributed to the agent and appear in a live activity feed so you can monitor what agents are doing in real time. * **Agents in the review experience**: Agents appear with their own profile images in the agent picker, and agent accounts are kept out of human-facing access and email surfaces. * **Wellness-aware design**: Agent activity respects the same wellness guardrails as the rest of Cinder. [Learn more about Safety Agent Wellness](https://docs.cinder.ai/safety-agent-wellness) To get started with Agents, contact your Cinder customer experience representative. ## Workflows Build, test, and maintain complex workflows with more power in the visual editor. * **Many new enrichment and action nodes**: Add URL safety checks, URL reputation, URL screenshots, IP geolocation, Spam Detection, ToxMod report submission, AWS Rekognition (faces, face-in-video, and celebrity recognition), and Move Job actions to automate more of your review workflows. [Learn more about Workflows](https://docs.cinder.ai/workflows) * **Native image hash matching**: Match content against PhotoDNA, HMA, and StopNCII hash lists natively inside a workflow, including in-memory matching and matching every image on a shared URL, with higher throughput for high-volume matching. * **Reusable workflow blocks**: Build a block once and reuse it across workflows, with a clearer variable type picker for configuring inputs. * **Agents inside workflows**: Orchestrate AI agents from a workflow and expose workflow nodes as tools agents can call. * **Cleaner workflow editing**: Use Auto/Manual layout mode, selected-path highlighting, workflow search, and a more focused field picker to navigate larger workflows. * **Workflow archiving and observability**: Archive workflows you no longer use while keeping them recoverable, and monitor workflow runs in more detail. [Monitor workflow activity](https://docs.cinder.ai/workflows/how-to-monitor-activity) * **More reliable workflow testing**: Workflow run details, copy/paste, undo/redo, and canvas panning now behave more predictably while you configure and test automation. [Test Workflows](https://docs.cinder.ai/workflows/how-to-test-workflows) * **Smarter routing and comms**: Carry report priority through to queue routing, and send communications directly to the reporter of a report. ## Queue Management Manage queues and route work to the right reviewers more efficiently. * **Skill-based routing**: Route jobs to reviewers based on their skills, so specialized work reaches the people best equipped to handle it. [Configure job prioritization and routing](https://docs.cinder.ai/queues/how-to-configure-job-prioritization-and-routing) * **Bulk manage queue settings**: View all of your queues' settings in one table with filtering, search, and sorting. [See queue settings](https://docs.cinder.ai/queues/queue-settings) * **Clone and adopt settings**: Clone an existing queue along with its settings to create a new one, or adopt another queue's settings into an existing queue. * **Queue favorites**: Star frequently used queues and filter queue lists to favorites for faster navigation. ## Review Experience Reviewers have richer context and more control while working a job. * **Job activity feed**: See a chronological activity feed on each job, capturing assignments, decisions, and other events from both humans and agents. * **Internal notes and comments**: Leave internal notes and comments on a job for other reviewers, directly in the activity feed. * **Edit communications before sending**: When a workflow would send a communication on decision, reviewers can preview and edit the message before it goes out. * **Communication threads**: Related communication messages are grouped into threads for easier follow-up. * **Long-running jobs**: Jobs can wait for more information from a user and resume later, instead of being forced to a decision prematurely. * **Point Assignments in Review**: Queue admins can show Point Assignments on the Review page for queues where point context helps reviewers. * **Saved job chat transcripts**: Job chat transcripts are saved at decision time and viewable read-only on closed jobs. * **More readable details**: Long IDs, URLs, activity titles, and wrapped policy badges now display more cleanly across review and job activity surfaces. ## Quality Assurance QA gives teams better ways to measure and reconcile review quality. * **Forms in QA**: Attach forms to QA queues, submit form answers alongside the grade, view submitted answers on the completed grade, and include form submissions in QA exports. * **More detailed QA scoring**: QA decisions can show fractional accuracy and per-attribute breakdowns, making it easier to identify exactly where reviewers align or disagree. [Learn more about QA](https://docs.cinder.ai/qa) * **Accuracy in QA exports**: QA decision exports now include accuracy for downstream analysis. [Export QA Decisions](https://docs.cinder.ai/csv-export/export-qa-decisions) * **Archived policies in QA jobs**: Archived policies now display on QA jobs so historical decisions stay readable. * **Reuse previous QA settings**: Create a QA queue from a previous configuration instead of starting from scratch. ## NCMEC Reporting Generate and submit NCMEC reports from your workflows, with templates that adapt precisely to your data model. * **Submit NCMEC reports from workflows**: A dedicated workflow node can create and submit NCMEC report submissions as part of your automated child safety workflows. [Learn more about NCMEC reporting](https://docs.cinder.ai/compliance/ncmec-reporting) * **Template-level entity overrides**: Configure incident, user, media, phone, IP, additional information, and relationship mappings directly in NCMEC templates. * **Reportable policy overrides**: Set reportable policies and match reported media on policy in template entity overrides so child safety reporting matches the way your policies are organized. * **Sharper report filtering**: Filter NCMEC reports by decision entity ID. ## Analytics and Exports Analytics dashboards and exports support more precise operational reporting. * **Faster, more customizable dashboards**: Analytics has been rebuilt on a new data foundation for more reliable, customizable dashboards, now rolling out to customers. [Build analytics dashboards](https://docs.cinder.ai/analytics/how-to-build-dashboards) * **Dashboard timezone control**: Choose the timezone used for dashboard ranges, chart queries, and time-series labels so teams see consistent results across regions. * **Advanced chart filters**: Use nested AND/OR filter groups in the chart builder for more precise dashboard cards. * **Current job state reporting**: A new data source lets you build charts on the latest snapshot of your jobs, filtering and breaking down by current status, priority, and time-to-resolution. * **Richer job exports**: Include full entity data when exporting jobs, bringing job exports closer to decision exports for downstream analysis. [Learn more about data exports](https://docs.cinder.ai/csv-export) * **Decision and report exports**: QA decision exports now include accuracy, and reports support queue and job-status filters with CSV export. [Export QA Decisions](https://docs.cinder.ai/csv-export/export-qa-decisions) ## Connected Apps (MCP) Connect approved AI clients to Cinder through MCP and manage access from Settings. * **MCP setup in Cinder**: Users with MCP access can connect Cursor, Claude, Codex, or a custom client from **Settings > MCP**. [Learn more about MCP Connected Apps](https://docs.cinder.ai/mcp-connected-apps) * **Admin controls**: Admins can review registered apps, inspect organization grants, disable clients, and revoke user grants from the same settings area. * **More actions over MCP**: Clone jobs into training queues and provision or invite users programmatically through MCP. To get started with MCP, contact your Cinder customer experience representative. ## Webhooks and APIs Engineering teams have more options for keeping downstream systems in sync. * **Job closed webhooks**: Subscribe to job closed events when a job is resolved. * **Decision review visibility**: Decision review webhooks now appear in webhook tables and include accuracy in their payloads. [Decision reviewed webhook](https://docs.cinder.ai/api-reference/webhooks/decision-reviewed) * **Prediction scores in webhook payloads**: Webhooks can include the numeric prediction score alongside the confidence band, helping downstream systems apply their own thresholds. * **Encrypted custom headers and egress IPs**: Add encrypted custom headers to webhook endpoints, and view Cinder's webhook egress IPs for allowlisting. * **Job API improvements**: Create job comments through the API, filter jobs by multiple statuses in a single request, and pull the next job in a queue from a REST endpoint. * **User provisioning**: Invite and provision users through the API, with SSO-aware invite emails when your organization enforces SSO.