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Aug 2024 - Version 0.205.1
WebhooksQueue ManagementEntity TablesKeywordsAPIBug Fixes

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New Features

  1. Webhook improvements
    • Adds additional visibility into webhook responses and status
    • Adds the ability to manually replay webhook responses
    • Adds notifications to admins for failed webhooks
  2. Adds the ability to search users list when assigning users and groups to a queue
  3. Adds the ability to bulk create decisions on jobs in queue details
  4. Adds a new entities focused jobs table to see high level entity data that relates to a job. This view also supports bulk creating decisions. Customers have expressed interest in this type of view to quickly disposition content in bulk that may be non-violating
Entity focused jobs table
  1. Improvements to keyword store handling including discrete addition of individual keywords, regex, and urls
Keyword store improvements
Keyword addition interface

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APIs

Adds ability to submit classifier scores as part of create_report endpoint. See our API Reference for more information.

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Fixes and Improvements

  • Added a retry limit for redelivered webhooks. See our webhooks guide for more information
  • Corrects an issue where active handle time metrics were displaying inflated values
  • Corrects an issue where points would sometimes not be removed after being overridden
  • Increases queue list limit when selecting an escalation queue for customers with more than 100 queues